Health iAge Terms of Use

1. Apple App Store license terms

The App is licensed, not sold. Unless a custom end-user license agreement is presented for the App, your license is also subject to Apple's Licensed Application End User License Agreement and applicable App Store Usage Rules. These Terms supplement those Apple terms.

If these Terms conflict with mandatory Apple license terms, the mandatory Apple terms control to the extent of the conflict. Nothing in these Terms limits rights that cannot lawfully be limited.

2. General-wellness service, not medical care

Health iAge provides an estimated general-wellness metric based on recent trends in Apple Health information you choose to make available.

The App, Health Age, age gap, Health Age Trend Ratio, factor contributions, state reference, Today signals, health suggestions, and other App content:

• are for general informational and wellness purposes only;
• are not medical advice, diagnosis, treatment, disease detection, or prevention;
• are not measures of cellular or biological age;
• do not predict lifespan, mortality, disease risk, or a guaranteed health outcome;
• are not a substitute for a physician or other qualified healthcare professional; and
• must not be used for emergencies, medication, treatment, or other clinical decisions.

Do not ignore or delay professional medical advice because of information shown in the App. If you believe you may have a medical emergency, contact the emergency services available in your location.

3. Estimate limitations

Health Age is a model output, not a measured biological fact. Results depend on the availability, recency, source, consistency, and quality of Apple Health information, device behavior, operating-system behavior, model and input-contract versions, and supported reference ranges.

Results may be incomplete, unavailable, stale, delayed, or change when source information or the model changes. HealthKit information can be incomplete, inaccurate, delayed, duplicated, generated by different devices or sources, or unavailable to the App. Health iAge does not independently verify every source record.

The Health Age Trend Ratio is a descriptive ratio derived from eligible same-version closed-week history. It is not a physiological aging rate, a biological-age velocity, or a prediction of future aging.

The state reference is a versioned, static, local five-level engineering reference. It is not a percentile, rank, leaderboard, external calibration, or comparison with real Health iAge users, and it does not affect the Health Age calculation.

The App does not infer biological sex. If age, biological sex, or another required routing input is unavailable or unsupported, the App uses only its documented safe fallback or withholds the affected output.

You are responsible for interpreting App content cautiously and obtaining professional advice appropriate to your circumstances.

4. Age-related product boundaries

The adult Health Age estimate is supported only for ages 18 through 79 inclusive.

• Users aged 14 through 17 may receive a limited youth-wellness experience but do not receive an adult Health Age, age gap, Health Age Trend Ratio, younger/older result, state reference, share conclusion, Watch age, or complication age.
• Other unsupported ages and users whose age is unavailable do not receive an adult estimate.
• The App does not guess, default, clamp, or move age to the nearest supported band.

Health iAge is not intended for children under 14. These are product and model-support boundaries, not a determination of legal capacity. Your legal ability to use the App, authorize information access, or make a purchase may also depend on local law, family settings, and the terms governing your Apple Account. If you are not legally able to agree to these Terms, a parent or legal guardian must take any action required by applicable law.

5. Apple Health permissions and information

The App requests read-only access to selected Apple Health information. You decide which permissions to grant through Apple's system interface and may change them in the Health app or iPhone Settings. The App does not write to Apple Health.

Apple does not allow apps to reliably distinguish denied read access from the absence of matching samples. The App may describe either situation as “no data or access limited.” Missing, old, inconsistent, unsupported, or inaccessible information may reduce coverage or prevent an estimate.

You must not use false, manipulated, or another person's information to misrepresent that person's wellness state or violate another person's privacy.

Our information practices are described in the Health iAge Privacy Policy, which is incorporated into these Terms by reference for purposes of explaining data handling.

6. Apple Watch and Automatic Sleep Estimation

When included in the version you use, Apple Watch and complication features display limited derived information received from the paired iPhone. Adding a complication is your choice. A result shown on a watch face may be visible to anyone who can see it, and you are responsible for controlling access to your devices and selecting an appropriate watch face.

If you enable Automatic Sleep Estimation, the Apple Watch may reduce authorized motion readings to privacy-minimized summaries for transfer to the paired iPhone. The feature produces an estimate rather than an Apple sleep stage record. Apple-provided sleep records remain authoritative when available. Device position, charging, permissions, hardware, battery, motion availability, and operating-system scheduling can affect the feature.

Apple Watch transport, background refresh, and complication refresh are best-effort platform services. Health iAge does not promise an exact refresh time or continuous availability.

7. Sharing

The App may let you preview and share a derived Health Age summary using Apple's system share sheet. You choose the recipient and destination. Once shared, the recipient person, app, or service controls its copy under its own terms and privacy practices. Do not share information if you do not want the recipient to retain, use, or redistribute it.

8. Health iAge+ subscriptions

Plans and access

Health iAge may offer monthly and annual auto-renewable Health iAge+ subscriptions through Apple. The subscription screen displays the available plan, localized price, billing period, included access, and any Apple-confirmed introductory offer before you confirm a purchase.

The monthly and annual plans provide the features identified on the purchase screen and differ by billing period unless the purchase screen expressly states otherwise. Subscription features require a current entitlement verified by Apple. The purchase screen is the controlling source for the exact plan, price, duration, trial, and included access available to you.

Seven-day introductory offer

A seven-day free introductory trial appears only when Apple reports that the Apple Account is eligible and the offer is configured for the selected plan and storefront. Eligibility is determined by Apple.

Installing the App, completing onboarding, or granting Apple Health access does not start a trial. A trial begins only after you confirm the subscription in Apple's purchase flow. Apple generally limits a customer to one introductory offer per subscription group. If Apple reports that you are not eligible, the App displays the paid terms supplied by Apple and does not promise a free trial.

Automatic renewal and billing

Subscriptions automatically renew at the localized price and period Apple displays at confirmation unless cancelled through Apple. Apple charges the payment method associated with your Apple Account and controls taxes, currency, billing, price-change notices or consent, grace periods, billing retry, and transaction records under Apple's terms and applicable law.

Manage, cancel, and restore

Use Manage Subscription in the App or Apple's subscription settings to manage or cancel. Apple's current instructions are available at Apple Support. Cancellation normally takes effect at the end of the period Apple has already verified, subject to Apple's rules and applicable law.

Use Restore Purchases to ask Apple to synchronize an existing entitlement associated with the Apple Account on the device. Health iAge cannot transfer a subscription between different Apple Accounts. Deleting local App data or deleting the App does not cancel a subscription.

Refunds

Apple processes App Store charges and refund requests. Health iAge cannot view complete payment details or approve an App Store refund. Refund eligibility varies by country or region, Apple's terms, and applicable law. Use reportaproblem.apple.com or review Apple's refund guidance.

Changes to subscription availability

Apple and Health iAge may change future subscription availability, price, introductory offers, or included features subject to Apple's rules and applicable law. If a change materially affects an active paid subscription, applicable consumer law and Apple's subscription rules apply. We will provide the access associated with an Apple-verified paid period as required by those rules.

9. Acceptable use

You may use the App only for lawful, personal purposes and in accordance with these Terms and Apple's applicable rules. You must not:

• copy, redistribute, sublicense, reverse engineer, or modify the App except where applicable law expressly permits;
• interfere with the App, Apple services, StoreKit verification, HealthKit permissions, local security controls, or telemetry controls;
• use automated or abusive methods that impair the App or its availability;
• misuse another person's information or use the App to violate another person's privacy or intellectual-property rights;
• use App outputs to diagnose, treat, or make a clinical decision about another person without appropriate qualifications, authority, and independent verification;
• misrepresent Health Age as a clinical measurement, real-user rank, biological fact, or guaranteed outcome; or
• use the App or its outputs for unlawful discrimination, insurance, credit, employment, or other prohibited decision-making.

10. Intellectual property

The App, software, design, text, graphics, model presentation, and other content are owned by or licensed to AI Negotiator Technology Limited and are protected by applicable intellectual-property laws. These Terms grant only the limited right to use the App under Section 1 and do not transfer ownership of the App or its content.

Apple, Apple Health, Apple Watch, App Store, HealthKit, StoreKit, and related marks and services belong to Apple Inc. or its affiliates.

11. Apple and external services

The App relies on Apple platform services such as Apple Health, StoreKit, App Store subscription management, WatchConnectivity, Core Motion, local notifications, and the system share sheet. Their operation may depend on device compatibility, operating-system version, network access, Apple service availability, storefront, Apple Account settings, and Apple's terms.

We do not control Apple services, Firebase infrastructure, or third-party destinations you choose through the share sheet. Their availability and behavior may change independently of the App.

12. App updates and availability

We may update, add, suspend, or remove App features to improve safety, comply with law or platform requirements, address technical issues, or change the service. We do not promise that every feature will be continuously available, error-free, or compatible with every device or operating-system version.

App estimates and presentation may change when a model, input contract, reference version, supported HealthKit type, or platform behavior changes. Material data-practice changes will be reviewed under the Privacy Policy before release.

13. Suspension and termination

You may stop using the App at any time. You may delete local App-managed health information using the in-App control and may delete the App from your device. These actions do not delete source information from Apple Health or cancel an App Store subscription.

We may restrict or terminate access to the App if you materially violate these Terms, misuse the service, or if restriction is required for security, legal, or platform reasons, subject to applicable law and Apple's rules. Apple controls subscription billing and refund consequences.

14. Disclaimers

To the fullest extent permitted by applicable law, the App and its content are provided “as is” and “as available.” We do not warrant that estimates are medically accurate, complete, uninterrupted, error-free, or suitable for a particular purpose. Health information may be incomplete, inaccurate, delayed, duplicated, or unavailable, and model outputs may change.

Nothing in these Terms excludes warranties, guarantees, remedies, consumer protections, or other rights that cannot lawfully be excluded or limited in your country or region.

15. Limitation of liability

To the fullest extent permitted by applicable law, AI Negotiator Technology Limited will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss arising from use of or inability to use the App, reliance on an estimate, loss of device-local information, or unavailable Apple or third-party services.

Nothing in these Terms limits liability that cannot lawfully be limited, including mandatory consumer rights or liability for fraud, willful misconduct, or any other matter that applicable law does not permit us to exclude.

16. Governing law and disputes

AI Negotiator Technology Limited is established in China. These Terms do not select an exclusive court or dispute forum. Applicable law, including mandatory consumer protections in your country or region of residence, governs your rights, remedies, and any dispute process.

Before beginning formal proceedings, you may contact service@healthage.cloud so the parties can attempt to resolve the issue informally. This does not remove or delay any right or remedy that applicable law does not permit us to restrict.

17. Changes to these Terms

We may update these Terms when the App, subscriptions, law, or platform requirements change. The effective and last-updated dates identify the current version. Where required, we will provide notice of material changes.

Continued use after an updated version takes effect constitutes acceptance only to the extent permitted by applicable law. If you do not agree with an update, stop using the App and manage any active subscription through Apple.

18. Contact

Application provider: AI Negotiator Technology Limited Legal or support questions: service@healthage.cloud Public support page: https://support.healthage.cloud/ Privacy Policy: https://privacy.healthage.cloud/